Shipping policy
All ready made orders are shipped within 2 business days.
Orders within Australia are shipped via Express Post with insurance and tracking.
International orders are shipped via First Class International shipping with tracking. International Express Shipping Upgrades are available at checkout.
*Import Duties and Taxes - US customers*
If you're ordering from the United States, please be aware that US customs now apply a 10% import tariff on jewellery shipped from Australia. These fees are not included in purchase price.
Any customs tariffs, duties, or taxes are paid by the customer/recipient.
All orders are sent via Australia Post.
Kathy Sayce Jewellery is not responsible for orders lost in transit, but I will do everything I can to assist with following up with Australia Post.
*Please note - Made to Order pieces may take up to 15 business days to create, after which they will be shipped.